Fitting guarantee

The perfect fit, guaranteed.

Our promise

Alterations always included

When you purchase a custom-tailored product from Mond, you can rest assured that it comes with our 100 day fitting guarantee. This means that if any adjustments are needed you can request a fit review. Then our in-house tailors will take care of them at no additional cost to you.

Any changes made to your garment will be updated in your measurement profile. This means any future purchase will be produced with these adjustments.

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    Free within the first 100 days
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    50% discount on alterations – forever

How to

Request a fit review

01

Send email

Open your email client and add support@mond.com. Please add your order number as email subject for unique identification.

02

Add photos & description

Add a couple of photos of your wearing the clothes and a short brief about your concerns. The more precise information you can add, the better service we can provide.

03

Send email and get response

One of our skilled employees will get back to you within 3 working days with a satisfying solution.

Frequently asked questions

What does the fitting guarantee cover?

The fitting guarantee encompasses free adjustments within the initial 100 days after the order is ready for pickup or has landed at your doorstep, coupled with an enduring benefit of a 50% discount on alterations for an indefinite period.

When does my fitting guarantee expire?

When your clothes are ready for pickup in a Mond store or it has landed at your doorstep, you have 100 days to request a fit review.

Who does my alterations?

At Mond, our team of in-house tailors is dedicated to handling alterations, all trained and educated in the art of bespoke tailoring.